General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Delivery Location

Items offered on our website are available for delivery to addresses within Calgary at a flat rate of $19.99 Monday through Friday. You will be contacted for delivery arrangements. Orders must be received by an adult who is of legal drinking age. Orders cannot be left on the doorstep or unattended.

Canada wide delivery is available via Canada Post. Rates are based on bottle quantity and shipping location. Standard shipping rates apply.

Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we will make every effort to deliver your order within 5 business days of the date of your order. Business day means Monday to Friday, except holidays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at 403.277.1868.

Questions

If you have any questions about the delivery and shipment of your order, please contact us at 403.277.1868 or at info@craftcellars.ca.